Start Your IT Career Today
Our online IT Technician Traineeship is a convenient and cost-effective way to start a new career in IT. It’s broken down into 3 simple steps, which consist of online courses, practical live labs & the official CompTIA A+ exams.
The training can be completed all online, so whether you are working full time, part-time or unemployed, the package has the flexibility to be completed at a pace that suits you.
Our expert recruitment team works solely with our own graduates on a one-to-one basis to secure your dream role. With partnerships across the whole of the UK and a pro-active approach to securing interviews, we go above and beyond to ensure you are swiftly placed.
If you do not receive a job offer within 15 weeks of successful completion of your studies we will refund 100% of your course fees back to you.
Our unrivaled job/money-back guarantee gives you full confidence that the IT Technician Traineeship is the way to go in kick-starting your new IT career.
Step 1
Courses + Internal exam
You will begin your journey by studying fully accredited courses from reputable industry leaders – Microsoft, CompTIA, and Cisco. You will be given access to your own study portal which includes video tutorials, presentations, and quizzes, specifically designed to ready you for the practical application of the theory that you will learn.
Once you have worked your way through the course material, you will take a short online exam consisting of multiple-choice questions in order to ensure that you have a firm grasp of the course material.
Step 2
Practical Live Lab
Your next step will be to make use of our Live Lab which can also be conveniently accessed online. This will give you the opportunity to test your skills in a practical environment – a crucial requirement when stepping into your first role.
By using our hosted platforms, you will be able to work on real-world hardware from your home, allowing you to test your own configurations and the impacts that they have, or to follow the Lab guidelines that are aimed at a specific piece of technology as will be required during your CompTIA exams.
Step 3
CompTIA A+ Exams
The last step in this process is gaining your CompTIA A+ certifications. Here, you will be supplied with in-depth mock tests that will ensure that you are ready to take the official CompTIA exams, which we will book for you once you are ready. The exam can be taken at one of the many Pearson Vue test centres across the UK or remotely from the comfort of your own home.
The CompTIA A+ certification is an essential certification for establishing your IT career and demonstrating the core skills required to work in an entry-level IT position.
Step 1
CompTIA A+ 220-1101
When choosing your IT courses, the CompTIA A+ 220-1101 training course is the ideal foundational qualification to begin a career working with cutting edge information technologies. It covers laptops, desktops, tablets and mobiles as well as providing you with the knowledge and skills to troubleshoot networking and security issues within operating systems such as Windows, Apple, Android and more.
The CompTIA A+ certification is the first step towards a professional IT support career. This training course includes the globally recognised CompTIA A+ 220-1101 training course, which is the first part of the CompTIA A+. This will cover all the knowledge required to provide computer maintenance support.
-
Mobile Devices
-
Networking
-
Hardware
-
Virtualization and Cloud Computing
-
Hardware and Network Troubleshooting
Meet your tutors
You are not alone. We give you the support needed to complete your studies with tutors on hand to contact any time you feel stuck.
Leigh
I have been studying and working in the IT industry since I was 18. I have worked for a number of different IT companies all around the world, so have gained a good amount of experience working in different environments.
I always keep myself up to date on the latest technology as well as updating my certifications so that I can provide expert tutor support on the latest curriculum.
Pierre
I have more than 20 years of experience in the IT field, this forms the foundation of my commitment to help my students, whatever their abilities may be.
I’m passionate about everything IT. I keep up to date with all my relevant certifications as well as new technologies to ensure I provide the best possible support. In my spare time, I’m also an avid pc gamer and motorcycle enthusiast.
15 week
recruitment period
On completion of your studies, you will be assigned your own personal recruitment consultant. Firstly your CV will be completely reformatted, updated, and tailored to the IT industry.
Your consultant will then actively seek opening positions with our wide network of partner companies and new companies hiring in your area. You will be provided with comprehensive interview prep and techniques ensuring you’re fully confident in the hiring process.
On average our students are hired within only 4 weeks.
Money / Job
Guarantee
We’ve got you covered. As per our job guarantee, we will place you into an IT position within 15 weeks of completing your Traineeship. The job offer must also be within 20 miles of your home location with a salary between 21 to 30k.
In the unlikely event that we are unable to do so, we will refund all of your course fees back to you with 10 working days. No quibbles, and no fuss.
Position 1
IT Support
Job Overview
To provide 1st line (helpdesk) technical support to staff within the business, assisting them with hardware and software problems via phone, email or desktop takeover.
Duties and Responsibilities
-
To provide technical support; answering support queries either onsite or via phone or email.
-
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
-
To take ownership of user problems and be proactive when dealing with user issues.
-
To log all calls on the call logging system and maintain full documentation.
-
Respond to enquiries from clients and help them resolve any hardware or software problems.
-
Maintain a log of any software or hardware problems detected.
-
Support users in the use of Computer equipment by providing necessary training and advice.
-
To allocate more complex service issues to the relevant IT Support member.
-
To arrange for external technical support where problems cannot be resolved in house.
Position 2
IT Technician
Job Overview
IT Technician required to join our Field Services team, which will involve working on site with our clients, helping to deliver a broad range of IT support solutions, along with providing brilliant customer service at all times.
Duties and Responsibilities
-
Presenting the proposed solutions to the clients over the telephone and face to face and explaining the industry jargon in a clear, confident and concise manner.
-
Designing, building and testing hardware and software for inclusion into systems both at our facility and on site. Installing and maintaining systems.
-
Problem solving both before and during installation.
-
Ensuring that during on site project work customer requirements are met wherever feasible. Providing professional and competent pre and post-sales support to customers. Writing and delivering documentation, application guides, manuals etc.
-
Training the clients staff on the operation and maintenance of the systems. Supporting colleagues with internal IT issues.
-
General PC Maintenance.
Companies
Our graduates now work with
What do we provide?
-
Accredited training courses from CompTIA, Microsoft, Cisco & ITIL
-
Official CompTIA A+ Exams (Worth £350)
-
Live Lab for your practical work
-
Expert CV review
-
£21K-£30K Job Guarantee within 20 miles of your home location
-
100% of your course fees back if you’re not placed into a role
-
Expert tutor support
-
1 year’s unlimited access
Why you should choose IT?
-
53% of organisations struggle to find qualified professionals
-
One of the fastest growing industries in the UK
-
Average starting salary of £24K
-
Fantastic career opportunities
-
A career for life
-
Over 200,000 vacancies in the UK
-
Salaries increasing 4.2% per year
-
Average salary for IT professionals is £47K
What salary can you expect?
-
IT Technician – £24,000
-
2nd Line Support – £32,000
-
Network Engineer – £38,000
-
Server Administrator – £42,000
-
IT Manager – £45,000
-
IT Consultant – £52,000
-
Cyber Security Consultant – £90,000